Originally Posted by
physioprof
Typical credit card policy is that the date of a transaction is the date that the merchant posts it. So if you eat dinner on 9/30, but the restaurant posts the charge on 10/1, it is a 10/1 transaction. Makes sense, as how is a credit card company supposed to adjudicate when a transaction occurred other than by when a merchant posts a charge?
They finally got back to me and pretty much said the same thing - it posted on 10/1/15. But they know the transaction date was 9/30/15 because they show the transaction date online (and on the statement, I believe). So I don't think that should be a valid excuse. I wouldn't care if it was small transactions but one of them was over $1000.
