FlyerTalk Forums - View Single Post - New IHG Best Rate Guarantee - Discussion & Feedback
Old Oct 21, 2015, 12:25 pm
  #7158  
daruda
 
Join Date: Apr 2007
Posts: 358
The last mail I received, is a bit strange. But it's still a confirmation for the free night right?

Dear xxxx,

Thank you for contacting our office regarding the Best Price Guarantee in reference to rates at InterContinental xxxxx. We appreciate the opportunity to assist you with this matter.

We are working on the best way to adjust your reservation to a 1st night FREE. We appreciate your patience and will contact you via email once this has been confirmed.

One free night will be given to the guest per stay and for connecting reservations made by the guest or his household members at IHG hotels within 50 miles of each other. The reservation should remain unchanged once the claim qualified. Primary guest is required to present a valid government ID upon arrival.

We look forward to accommodating your upcoming reservation. If you have any questions or concerns please contact us via e-mail at [email protected].
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