Crazyhorse - no free shuttle. They used to pick up for free, but now its a charge both ways. Its not cheap either. I usually get the Sclass / Audi A8 which is nice. The upgrades here are few but nice. I typically get one of the suites. They are located at the end of the hall closest to the airport (more noise) or behind the elevator banks (much less noise). The lounge is nice, but my favorite is the buffet, and I'm not a buffet person.