Join Date: Apr 2003
Location: BOS .. but soon SFO
Programs: UA PLAT, TK GLD, Hilton Diamond, IC PLAT, SPG GLD, Marriott GLD
Posts: 1,528
so .. I manage many cards with Redbird and recently closed all of them.
all but one Serve app requested documents to verify ID. They've been uploaded no issues.. well, one issue, the stupid programming kept rejecting PDFs and only accepted JPGs
My only question is does this require a follow up call to get the account finalized or will it just happen on its own?