Originally Posted by
FlyerGoldII
Yes, that tool does say that she can enter Mexico if she is a Canadian permanent resident (which she is). It does not say that a holder of a valid US visa can also enter Mexico- which she also has, but does not need, because she is a permanent Canadian resident.
It does say that she needs a US visa to transit USA - which she has.
I wonder if the agent will go to the Star Alliance web site - I wonder if One World has a similar link?
You're only seeing an iteration of the International Air Transport Association (IATA) TimaticWeb as provided through UA. The AA agent will use IATA TimaticWeb direct - no difference, no need for a putative "
oneworld version" because it's all IATA TimaticWeb, no versions or differences. Same source, same engine and what the airlines use when clearing you to fly. See
http://www.iata.org/publications/tim...uirements.aspx
*All these sites are based on the original version of TimaticWeb.
In case you get a semi-competent agent, you may want to print out the results you get and be prepared with calm firmness, including a possible necessity of requesting a supervisor.