Old Oct 9, 15, 10:51 am
Join Date: Jul 2013
Posts: 771
Originally Posted by Yesitsme View Post
You wouldn't see this kind of behaviour on my flights. Recently, two passengers boarded with a big guitar each, in the kind of case that can also carry 3 week's worth of clothes. Both guitars had been tagged. Full flight. I simply said we'll leave the guitars in the front galley until fully boarded and if there's room at the end they can be stowed in the cabin. Worked a treat
Anyone else who tries to board over the limit I ask them if they're traveling on their own (as in whether they're the family pack-horse or not). If they're on their own, I remind them politely of the allowance and ask them which one they'd like to put in the hold. Not everyone is agreeable to it, but it does work.
Same here, anything which looks oversized gets sent back to the node/ Gate to see if it fits I the gauge, same when someone comes on with more than the allowance (in excess of 2 items)- I invite them to go back up to the node/Gate to have an item checked into the hold.
No arguments over already tagged items, they have been tagged for the reason.

I have not been the most popular on boarding for those reasons but it's simply not fair on those who comply to the cabin baggage regulations and then don't have space for their belongings.
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