FlyerTalk Forums - View Single Post - Air China awards not on UA.com (on & off issues), cancelled tkts and other issues
Old Sep 26, 2015, 1:41 pm
  #2  
transportprof
 
Join Date: Mar 2012
Programs: Mileage Plus 1K; Marriott Platinum; Hilton Gold
Posts: 6,355
I would describe it as a permanent glitch.

Partner airline award availability comes and goes arbitrarily on the web site. Sometimes, the award space that appears turns out to be phantom availability and sometimes award space that one finds on other sites never appears on United.

And more recently, people have been reporting different availability depending on whether they search using the old or the new web site booking interface.

Guess which version of UA's reservations portal offers less award availability?
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