FlyerTalk Forums - View Single Post - New Boarding Process- has anyone noticed an improvement?
Old Sep 10, 2015, 3:32 am
  #180  
BerksFlyer
 
Join Date: Aug 2013
Programs: BAEC Gold, IHG Spire Elite
Posts: 1,713
Excellent boarding at DUB this morning with three queues. One for J and gold, another for Silver and bronze then a third queue for general boarding. Interestingly the silver queue wasn't signed at all so when the gate agent came down the fast track queue and kicked out Silvers they thought they had to join the general boarding queue ....... until she opened the silver queue. I had a quick chat with the gate agent who said that the new rules were a huge help and boarding was now much better at DUB (ten out of ten for her, she really knows what she is doing and carries out her role in an exemplary manner). Boarding was duly completed very quickly using this method and the captain came on the PA to thank everyone for boarding so promptly. It really is the gate agent who needs thanks.
What a good start to my first ex-DUB!
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