Originally Posted by
luxtrvlwrks
Why not call and find out? .
Spoke to travelex, then to Transamerican Claims
Oddly, travelex kept giving me a logical run around. The salespeople said it would be covered, but when confronted with the policy definition would repeat 'it needs to be a prepaid deposit'. Id point out it would not be prepaid. Then they would say "we sell a lot of these". Finally they insisted it is covered, even though it isnt in the policy.
Hmmm
They connected me to the underwriters/claims people. Transamerica
Then Transamerica said "it must be pre-paid prior to leaving- a credit card guarantee with a future 100% penalty will not qualify".
back to travelex.... they were confused.
Travelex is looking into this.
Agree that the sales offices are almost useless... I recognize the difference between the policy maker and the policy seller.