Old Aug 25, 15, 4:54 am
Join Date: Jan 2005
Location: New York, NY
Posts: 9,528
Something fishy is going on with my QR ticket issued by AA

I booked a ticket on the AA website KHI DOH LHR on QR and LHR YYZ on AA operated by BA. I got an eticket receipt from AA. However when I try to view the booking on the QR site (and the BA and Amadeus sites) the first segment that shows up is DOH LHR.

When I try to select seats on QR I get the following message "An error occurred during creation of your booking. Please contact your Travel Assistance Desk to check if the booking was successful and to obtain further assistance. (9015 - 6271)". I buy this same ticket frequently, albeit usually with a TA and never have issues selecting seats. Also, when I try and create an e-ticket receipt on the AA prefunds site, I also get an error which says to try again later.

Who do I call to "fix" this? Do I need to? I suspect AA will say everything is fine on their end and QR will say they don't see that first KHI-DOH segment. My main annoyance is that I want to select my seats on KHI-DOH-LHR but can't.

sadiqhassan is offline