FlyerTalk Forums - View Single Post - 3 future reservations disappeared from My Reservations
Old Aug 24, 2015, 8:53 pm
  #9  
CanadaDH
 
Join Date: Jan 2011
Location: YYZ
Programs: Accor ALL Diamond, AC Aeroplan 25K, Nexus/GE
Posts: 2,714
Originally Posted by bmvaughn
Did your call resolve the issues? Meaning do all of your 5 now show?
No, they still don't show up online. All she could do was apologize for the systems problem but assured me that the reservations were still visible to her in their internal systems. She was also surprised that the system even let me in at all, since many people calling had been complaining they couldn't even log in.

Since they're obviously aware of the problem, which has been dragging on for more than a day, they might consider putting up a notice on their website letting people know.
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