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Old Aug 21, 15, 12:42 am
Join Date: Jul 2015
Location: Malaysia
Programs: SPG Platinum, Marriott Platinum, Hilton Diamond, Hyatt Platinum
Posts: 118
I believed it is due to numerous of reason why the online chat may be periodically available and unavailable. Mainly because the chat is handled by US / Europe and during Asia timeframe, it is unavailable.

But I can't denied the convenience of the online chat function
ean2015 is offline