There's a huge bottleneck of hundreds of people lining up full of luggage and carts in a monstrous line to go pass ONE border officer to hand the papers. Canadian Border Services has made one of the most advanced airports into a third world country border check. What's the point of installing the latest technologies like nexus and increasing the # of immigration booths to speed things up?????
Yeah, don't love the bottleneck either particularly since it's where they potentially crush your path to freedom by sending you to secondary.
Hate the queue jumpers too.