FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 46,919
I you made your reservations before you became a diamond, then they would have to refresh their system in order to see your new status.
Is this happening with reservations you made after becoming diamond?