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Old Aug 4, 2015 | 10:19 pm
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worldtraveller73
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Originally Posted by Dorian
Nope. 5th AE agent escalated both cases under one case #....about 10 days ago. Have heard nothing since.

One is a case of one segment of a 6 flight itin not being credited (TK18) with their system saying it has been credited. The 2nd is me being protected on Virgin when SAA oversold JNBLHR. Both were paid J.
Thanks Dorian. I'll aim for a slow day in the office when I have a free hour or two and attempt to connect again.

If anyone gets additional compensation for the headaches - please post!! Thanks.
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