Originally Posted by GUWonder

If booking a multi-airline award ticket where all or part of the award travel itinerary is booked via non-aa.com methods, this is a reminder to pay close attention to what AA tries to charges for mileage awards if the mileage price exceeds what you would expect from the chart pricing on AA.com.

I'm finding that a lot more of these kind of bookings have to go to the rate desk once or more to get priced properly because AA reps are way more frequently defaulting to say that the trip costs two awards even when it shouldn't (since the carrier has a published fare for the O-D pair that allows the booked routing).