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Old Aug 2, 2015, 7:51 am
  #5  
Namaste1
 
Join Date: Mar 2013
Programs: HHonors Diamond, IHG Plat, Club Carlson Gold, SPG Gold, Marriott Gold
Posts: 316
This is the reply I received from US Bank.

Dear Namaste1:

Thank you for contacting U.S. Bancorp Service Center, Inc. via our Website.

We understand that you are inquiring about earning a free night for purchases made on your account, Namaste1. We will be happy to address this matter. One Club CarlsonSM VisaŽ Reward Card Free Night E-Certificate (“E-Cert”) is available per Account if (i) you renew your Account by paying the Annual Fee by the due date printed on the statement in which the Annual Fee is billed, and (ii) you charged US $10,000 or more on the Account during the twelve-month period immediately prior to the statement on which the Annual Fee is billed. You must maintain a current, valid email address in your Club Carlson Account Profile in order to receive your E-Cert.

Your E-Cert will be available in your Club Carlson account approximately six to eight weeks after payment of the Annual Fee. Each E-Cert is valid for a new reservation booked on www.clubcarlson.com using the unique E-Cert code provided. Each E-Cert is valid for one night in one standard room, double occupancy, at any Radisson BluŽ, RadissonŽ, Park PlazaŽ, Park InnŽ by Radisson, or Country Inns & Suites By CarlsonSM hotel in the United States. All taxes are included. All incidental charges, such as gratuities, parking, resort fees, room service and room entertainment are excluded. E-Certs expire twelve months from the date of issuance as indicated on the E-Cert.

E-Certs are not valid for existing reservations and may not be used in conjunction with packages, promotions, group, convention or discounted rates, or used in combination with other gift certificates, e-certificates or vouchers. E-Certs are valid only for the recipient, may only be used once, are non-transferable, and may not be brokered, bartered, sold or altered in any way. E-Certs have no cash value. Void where prohibited by law. U.S. Bank is not responsible for the E-Cert fulfillment.

We appreciate that you have chosen us as your banking partner and hope that you will continue to allow us to be of service to you. Have a nice weekend!

Sincerely,

xxxxxx x.
Cardmember Service Representative
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