FlyerTalk Forums - View Single Post - The "THANKS Concierge!" thread
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Old Aug 15, 2003, 3:25 pm
  #59  
cattle
 
Join Date: Jun 2002
Posts: 5,284
Oh the words Thank You doesn't' begin to describe how much I appreciate the YYC concierge staff.

As my flights started getting canceled they were rebooking me as I called or even before I called in.

They knew my cell wasn't receiving calls in YYZ as the towers were overloaded and they called my home and left updates there with my wife

They just couldn't protect me on any of the later flights and I am really ok with that as I had my shot at 3 different flight times today. The crises itself just didn't help my situation. These guys are out of this world.

Heather, Cathy and Lawson. YOU ARE THE BEST
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