<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Vaab:
My biggest worry, in light of the layoffs, is that these people will be seen as non-essential to the day-to-day operations and be laid off or return to being gate agents or something.</font>
That concerns me as well. AC's Concierges are about the best thing the airline has going for it. I have always really been pleased with their assistance and it would be a terrible waste to change the way it is today.
[This message has been edited by jral (edited 04-15-2003).]