Originally Posted by
irishguy28
What makes it worse is that the agents are often unshakeably certain that their interpretation is correct.
The agent in that case was equally baffled by KL numbers not qualifying. Boarding pass had MH on it not KL. It sticks in my mind as it was pre-rollover and my total for the year was 69k miles and one non-qualifying MH16 flight.
The rules seem so flippant at times I've given up arguing with them, they get one or two emails to ask if that's right then I give up.