Originally Posted by
eternaltransit
I think it just goes to show the marketing power of "free" - just look at all the drama about amenity kits, lounge food, wifi to name a few!
The phrase "Not seeing the wood for the trees" comes to mind.
Wi-fi is a strange one. EK have made it useless by making it practically free, whereas wi-fi has always been a fairly pleasant experience on EY who charge the normal T-Mobile rates. Perhaps EK should look at offering tiered speeds, such that those willing to pay more can get a usable connection?