I emailed AB to get matched to my TK Gold and/or A3 Gold on July 8th. Got a reply via email on July 21st saying that this match offer is only for Swiss, German and Austrian residents...
Which I was aware of and I am a resident of Switzerland. I checked my account and it does have my Swiss address correctly entered... I even received my Classic card this week via post. But the person on the email said I was not Swiss.... ok my name is Asian but I'm a Swiss citizen... it would be too easy and ridiculous for their CS staff to assume even a slight tad that I'm not from CH, D or A just by looking at my name.
Anyway, I replied on July 21st and still waiting for them to write back....