Hi snolan,
As of Friday morning, still the same....
Again, sounds like the airlines have known of this problem, and had another supervisor fill out another support ticket.
To add to "there's got to be a tech solution", it's an airline, there's also got to be a contingency plan since the show goes on....maddening/frustrating! Equally frustrating of the time it takes to explain this complex issue every call!
Also, try logging on here and filing something....I figure the more people that let them know, hopefully they'll do something about it. Also twitter *A, again lets try and build something here.
http://www.staralliance.com/en/conta...&subCategory=1
Cheers,
PST