Originally Posted by
iplaybass
I don't think this is a change with AA. IIRC, they never allowed you to book via the web less than 2 hours out. Calling reservations or in person at the counter was the only way to do last-minute tickets. Now it seems that the first method is unreliable. If this is important to you, I'd contact PAR/D and complain--last minute tickets make a lot of money and if enough people complain to justify the cost, they could at least add more help to the EXP line to service ticketing calls.
Agreed. The
website is clear that you can't book more than two hours out:
Q: How soon before a flight can I book and purchase a ticket on aa.com?
A: Your flight must leave at least two hours later than the time you purchase your ticket on aa.
This language has been on the website
since at least 2009, so it's definitely not anything new.