FlyerTalk Forums - View Single Post - Please post your Rewards Club Elite experiences (Archive Thread 2015)
Old Jul 20, 2015, 11:01 am
  #157  
DarrowNAGE
 
Join Date: Jul 2015
Programs: Spire Ambassador, Hilton Gold, Star Alliance Gold
Posts: 14
Holiday Inn Express Essen City Center

What is your IHG Rewards Club status?

Platinum Ambassador

Were you (or for multi-stayers are you generally) happy with the hotel/stay?

I did not expect very much for my first HIX and got what I expected.

Which room did you book and which upgrade did you receive?

Queen bed room with sofa bed. No upgrade since because no better room at hotel.

How are the rooms?

Room was small but partly because we used the sofa as a 2nd bed. Queen bed is also very small. Bathroom is basic but everything was OK, it does the job.

What was good and what was bad?

Good:

- Location, very close to ciy center and shopping mall, IKEA, ...
- Free parking around the hotel on sunday
- Clean
- Breakfast was good for free breakfast except...


Bad:

- ... I missed some scrambled eggs
- Front desk staff (who happened to be the manager of duty) was not friendly at all. Acted a bit awkward.
- No mini bar
- Small rooms

Value for $ or IHG Rewards Club Points? Would you return?

Yes, for the location and price.
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