Originally Posted by
Often1
It's unlikely that a truncated name will be a problem, e.g. "Dan" vs "Daniel". Problems arise with pseudonyms such as "Chip" instead of "Harry".
I would not ask DL to make entries in the PNR notes. That is what causes problems. If KE sticks to its guns, a DL note won't help. But, the likelihood is that nobody says anything and, if they do, it's simply an easy, "oh, the system must have truncated my name...."
This is probably the right advice after all. It seems fairly common for two different systems to sometimes truncate names and it is usually ignored.