Booking flights, rooms & cars using Chase U.R. [consolidated] July, 2015 onward
Lost $400 today by booking a United flight through the UR mall. I decided to change our flight about five hours after I made the original booking. Had I made the original reservation on united.com (as I normally do) the cancellation would have been fully refundable within 24 hours. As it was made through the UR mall, a $200 per person change fee was levied against my $465 reservation.
That was an expensive lesson and for me, it's a good reason not to book United travel through the UR mall.