Originally Posted by
CanadaDH
If the certificate was applied, then shouldn't it be because you used it?
Sorry by "applied", I mean it was added to my account. I would use the term "redeemed" or "consumed" otherwise.
I'm just trying to figure out how I earned it.
Originally Posted by
rny321
Fairmont sent out an email that mentioned a bonus 3rd night free certificate.
I never got that email, but that would explain it. (And before someone suggests it, it didn't go to spam because I don't filter that email address.)
Originally Posted by
CanadaDH
I've never had a hotel forget to redeem a free night or food and beverage cert
I have, on both counts.