FlyerTalk Forums - View Single Post - Well done AY - positive feedback / thank you thread
Old Jul 3, 2015, 12:24 am
  #7  
WilcoRoger
FlyerTalk Evangelist
 
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,103
Quite slow going in this part of the board...

I just realised that I'm sitting on a number of u/g vouchers with limited shelf life and they'll keep coming with the hopefully soon-to-be-reached Plat level.

So I called AY to change a C award paid fully with points to an Y award + u/g voucher. It took a full 3 minutes to have it done and the points to be redeposited to my account. No need to re-issue, as the ticket itself was not changed, only the payment method.

^
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