Originally Posted by
hailstorm
I am someone with inside knowledge of the chargeback process. It is greatly skewed towards the consumer. The selling party rarely ever wins this dispute. This is the main reason why I will never use eBay as a selling medium again.
One comment, that FT has brought to my attention:
the chargeback process in the USA is quite different that UK or Aus. One might opine that the US is more consumer friendly.
Hence, when people make declarations about a chargeback and what will happen, you need to look at where they live/work.
Also, CB will vary with the card and with the annual spend.