Did anyone try booking the companion ticket through the World Elite MC benefit today/recently? I tried calling two different times today. The first time, the agent said it'll take her a while to research the flights and she can email me once she's done. I didn't get any email so I called again the 2nd time after 4 hours. The second time, after 30 mins waiting, the agent came back and said she sees the flights but do not see prices.
Does this happen a lot where they can't find the prices, and therefore cannot help me make the reservation? Thanks!