Originally Posted by
yanggrui
I bought a ticket (for 6/14) via United.com on 6/12. I made a change of the flight 1hr after I booked the ticket and pay nothing for this change. Another hour later (same day), I canceled the ticket. I noticed the webpage said I can get full refund before I clicked "confirm the cancellation". However, I haven't got the refund yet.
Does anyone know how long it will usually take to get the money back? Did I made any mistake for the cancellation?
Thanks!
Have you requested the refund? Canceling the ticket does not trigger a refund request. Fill out the webform here:
Refund Request.