FlyerTalk Forums - View Single Post - How the Heck Does One Get Through to Customer Service?
Old Jun 11, 2015, 9:16 pm
  #15  
unifix
 
Join Date: Aug 2014
Location: La Jolla, California
Posts: 35
When 2 hours or longer delays happen, I usually write an email DURING the delay in the airport through the comments/complaints page with my confirmation number.

I've gotten a $100 LUV voucher almost every time.
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