FlyerTalk Forums - View Single Post - How the Heck Does One Get Through to Customer Service?
Old Jun 11, 15, 8:30 pm
Join Date: May 2006
Location: MLB
Posts: 445
Originally Posted by toomanybooks View Post
In 2015, I cannot believe that every decent-sized company does not have one of those systems where you input your # and they call you back 30/60/90 minutes later.

It's DAMN RUDE to make us hold for all that time.
I did this recently with the airline reservations line...except never got a call back. Had to call again an hour and a half later (original message said I'd get a call in 26 minutes) and wait 20 minutes on hold - and this was so I could spend money with them to buy a new ticket!
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