Originally Posted by
WLG Base
I have called EK in NZ and have been assured my account has not been deactivated.
They have escalated the matter to Dubai. There were no notes in my file saying what the review was all about.
I've had the same problem as the original poster Justin for the past three days.
Finally spoke to someone in the local (KL) Emirates office who sent a priority mail to the Dubai office highlighting the issue, three hours later when trying to log in a password reset was issued and all is good.
Thank you to the gentleman in the Kuala Lumpur Emirates office who answered my call at 10am local time
