I have stayed at that property since it opened as a Ritz Carlton. Fairmont acquired prop management this year from Starwood.I was there April, May and Sept. this year. everything was open Sept 6-13. There is a large residential
construction project on the south side of the hotel. Be sure to request the north wing. Join Fairmont Presidents Club before you travel-free high-speed internet connection in your room and a possible upgrade. Staff is great. Large modern gym and good restaurants.
Be sure to rent a car as you aren't close to anything and that is the beauty of the Big Island-no crowds and room to roam. Don't miss volcano-call first to see if visible flow at night-it is a long hike