Originally Posted by
RichardInSF
Quite sad. It's been a while but I've done one LL trip in the past and it was fine. I suppose it was killed by the onset of hotel consolidators and multi-site search engines.
I was under the impression it was based on three things:
1. LL over-promising amenities* and a lower cost.
2. LL eating the difference - hoping bulk would cover it. It never caught on to the point it was cost effective
3. LL didn't have the best relationship with these hotels
*I once asked the DoS at Charleston Place how LL was offering what it was - $150 spa credit, etc, at an under BAR level. The quizzical look on her face was borderline hilarious, and her commentary was even better: "we're still trying to figure that out."