Do the people who are redesigning the Marriott rooms ever try to work in them?
I have been staying at the SFO Airport Marriott for nearly 20 years. I arrive today to discover that
- There is no desk in the room
- No desk means only the phone by the bed
- No closets
- No luggage stands
- Door to the bathroom is glass and not well frosted
What idiots! I'm in my fifties... I don't work on my computer cross legged in the bed. The bathroom door is not a problem when I'm travelling with my wife but what are unrelated guests who have to share a room supposed to do?
So what do I do? I throw the coffee pot, coffee/tea box, ice buckets, etc.. on the floor with all the usual Marriott waste of paper and turn the TV stand into a desk. I like the huge TV but not at the expense of a place to work.
Wake up people, not everyone stays at a hotel, especially an airport property, with no intention to work. Why don't you talk to your real customers and not some Gen Y twerp?