FlyerTalk Forums - View Single Post - Please post your Royal Ambassador experiences (Archive Thread 2015)
Old May 13, 2015, 6:46 pm
  #531  
Susiew237
 
Join Date: May 2011
Location: South Island, NZ
Programs: IHG Ambassador, Air NZ lowly Jade now, Emirates
Posts: 559
IC Adelaide

IC ADELAIDE
Were you (or for multi-stayers are you generally) happy with the hotel/stay?
hmmm, so so

Which room did you book and which upgrade did you receive?
Booked a club room, initially received a suite on 10th or 11th floor which was overlooking construction and too noisy for us. Moved to a top floor suite which was huge. Still above construction but not as directly in our face.

How are the rooms?

Well it was HUGE. Separate dining, lounge, bedroom, dressing room, bathroom with big spa bath and separate shower. Powder room

How is the exec. lounge?
I just cant rate it at all. It has absolutely ZERO ambience. It is in the middle of the hotel, so no windows and a huge airspace - it is on level 21 and the open air space goes up to level 24. Lots of airconditioning noise. No music. Staff not particularly friendly or forthcoming. Cant check out here. Afternoon tea provided, but nothing special. A couple of different cakes, nothing savoury. Evening drinks are self service. Canapes rather bland and boring - fried spring rolls and sausage rolls, cheese board, some sushi from memory and hummus type spreads. Breakfast was ok but could be a bit hotter.

Did you receive a welcome gift?
Macadamias and water.

How was the minibar?
Half size bottles of spirits. No sparkling wine though.

What was good and what was bad?

-Good
I quite liked the location. next door to the casino and the stadium if that's your thing. Not too far to Rundle Mall. Railway station next door, tram stop just outside.

Reception staff and concierge very helpful.

-Bad
Generally lacklustre club.

Value for $ or Priority Club Points?
We did a BOGO. Were here for 3 nights in total. Given the suite we ended up in yes, pretty good value. But I wouldn't pay extra for club here again.

Would you return?
Maybe not to this hotel? I hear they are building a Sofitel in Adelaide so by the time we go back it might be open.
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