Originally Posted by
edgewood49
Well your the fortunate one here ! In 25 years or so I have never been upgraded to the penthouse. And I agree with the poster room assignments is hit or miss. I use to have a special corporate rate with this location and still had issues! The better rooms tend to go to the Asian travelers like it or not that's their market.
I get far better upgrades at the PHV
I've gotten the penthouse and ocean front rooms. Once I got a mountain view because the hotel squezzed me in on a sellout night.
This hotel has treated me well the past 3 years.