Old Apr 27, 15, 2:08 pm
  #117  
FlyingJazzy
 
Join Date: Jan 2011
Location: MXP
Programs: LH SEN, A3*G, EK, CX Gold
Posts: 188
Unhappy LH code share flight: be changed booking class when checked in

Hi folks, I do need some good suggestions for getting back those miles....

My last inbound flight LH7325 was a code share flight operated by CA935.
As per my e-ticket, the booking class was W which should allow me to earn 150% miles. However, when checked in at CA counter in PVG, my BP was assigned a Q booking class. When I questioned the lounge agent why it's changed , they answered me it's correct and equal to W class after contacting the check-in agent.
Few days after, I realized only 50% miserable miles were credited to me because of the Q class BP.

Further to that, it seems LH forgot to credit my bonus miles since I'm FFTL. So I have had only 2745ml for a crapy CA flight PVG-FRA!

Questions:
1. Do I have any chance to get the missing miles I deserve per the booking class of my ticket?
2. Is it possible LH would credit me my bonus miles cos it seems their fault. I did check in with my A3 Gold for using F counter and priority bag tag, then required the lounge agent to credit miles to MM FFTL and they did make it. But I received only 50% miles with no bonus...

Any suggestion or experience is appreciated!
Thanks in advance!
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