Originally Posted by
dorisrpas
I think it is DGS, except for the Red Coats who are mainline, I believe.
Even RedCoats are DGS. So if Above Wing is DGS then the entire frontline staff is. The only difference is that DGS RedCoats are not allowed to touch other airlines products where a regular DGS agent can work all airlines.
As for the little extras those are provided by each station ROA currently has Lindt truffles at each seat when they are available and a note of thanks.