Old Apr 24, 15, 11:20 am
Join Date: Dec 2011
Location: DSM
Programs: UA 1K, AA EP, DL GM, HH Dia, Marriott Gld, Hertz PC
Posts: 647
Originally Posted by TTT View Post
The F cabin had a card leaving DSM yesterday. Also a Take 5 bar. Really nice touch!
This started in DSM during the holidays, with a personalized notes addressed by name along with a Snickers (others got M&Ms). Most other times just a hand-written note with treats, often including the names of the gate agents working the flight. Yesterday for first time DTW-MSP also had hand-written note on the seat.

Of note, noticed a big sign yesterday in the baggage area:
"Des Moines Delta Airlines
2014 Station of the Year

Personally, they are amongst the best !
dorisrpas is offline