JetBlue is notoriously slow or inconsistent in anything having to do with IT, such as posting miles, getting boarding passes using their smartphone app despite successfully checking-in (the BPs magically appear, versus the cutesy "Oops!" message, after a few hours after checking in), having FAQs, content and links that communicate as they should, etc.

JetBlue is a great airline in terms of telephone support, ticket counter, gate, in-flight but . . . forget about a 20th-century IT platform. The airline is having too much fun with gimmicks to care about ordinary functionality. So, enjoy all that is good about B6 and just set your expectations low for timely posting of TrueBlue points, yet be sure to request after two weeks maximum. My flights usually take close to 10 days to post, on average -- much longer than the unacceptable 7 days claimed by B6.