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Old Apr 22, 2015, 11:27 am
  #13  
ray1022
 
Join Date: Jan 2006
Location: New York, NY
Programs: Amex Platinum, Inspirato, UA Spouse of GS,Amanjunkie,Starwood Platinum,Hyatt Diam
Posts: 281
They have been plagued by delays and accidents as Kage notes. Per my original posting here, we are booked for July 4th weekend and, after reading, various articles in the past few weeks, we reached out via our agent and they said they anticipate a soft opening during our stay and then a full opening sometime thereafter. Asked if we can rebook so we visit when the entire complex is fully operational. They were happy to accommodate and offered a resort credit in an amount equal to our flight change fees after I had mentioned that we will be incurring change fees. Never mentioned anything about free nights though. We are currently working with them on different dates and am curious to see if they honor the same $ rate (we had booked back in Aug 2014 using the Preview Prive rate which included many extras - they've confirmed they will honor the extras, but curious what $ rate they will offer us).

Pricesquire - have they proactively offered free nights? Why are they not offering the same to all guests.
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