Originally Posted by nkp46

at end of March I had about 10,000 gas rewards points, and added gas at a local shell and then went out for vocation. Yesterday I came back and want to add gas at a shell, and found out there is 0 points.
Logged in and check points, and it shows 0 points too.

so could it be the card's problem, or the person who helped add gas at shell station stole my rewards card info? In our state, you cannot add gas by yourself and someone working at the gas station will add gas for you, and they take your rewards card and credit card and then hand back to you after use.

I was very disappointment yesterday because I planned to add at least twice and share the rest with my colleague, now totally changed.