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Old Apr 1, 2015, 10:36 pm
  #1566  
dlandz
 
Join Date: Aug 2013
Programs: AA EXP, Hyatt Diamond
Posts: 273
Originally Posted by awaite01
You mean to ask about any changes? Or report the first agent?

Unfortunately I didn't get the first agent's name and the second agent said the first one didn't record any notes in my file.
Tell them you believe this is misinformation and that over time the quality not only of the BRG policy but primarily the quality and inconsistency of responses from the agents really worry you about the program... at least that's what I would say
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