Originally Posted by
Scallywag72
Where is this webform though? There are so many different options. Within 'Delayed or Cancelled flights' there is only a form to claim for expenses incurred following a disruption. I do not think this is it. Any guidance welcome!
They seem to have expanded the options.
You can just use the general Complaint form, so long as you clearly state "I wish to claim EC/261" - see the penultimate box here:
http://www.britishairways.com/en-gb/...n-compensation
And that form is currently here:
http://www.britishairways.com/travel...club/_gf/en_gb
And the alternative postal address has slightly changed:
British Airways Customer Relations
EU Compensation Claims
PO Box 1126
Uxbridge
UB8 9XS
United Kingdom
I will update the earlier post.