Originally Posted by
springpa
I have been locked out of the AA.com website and am unable to change my password. So far neither the AA IT Dept. or Aadvantage has been able to help. Any one else having similar difficulties?
Yes, same. It was reported last night, by a very competent agent to whom I was speaking, as a "defect" which I believe is a prioritized level of "really bad problem that needs to be fixed."