Forgive this question, but what does "FO" stand for in relation to Silver Medallions? DM, PM, GM are all straightforward, but what is FO rather than SM? I recently achieved Silver Status for the first time and just thought I should know the phraseology
And yes, the benefits are almost identical to the Amex benefits. Too bad the upgrade benefits do not extend to Award Tickets. Flew ANC-SEA on an award a few weeks back and there was at least 4 or 5 empty F seats. I did snag an EC seat within the 24 hr window.
As far as the welcome message goes, I think all depends on the crew. Some mention medallions specifically, others just give a generic thank you to medallions and MMers. I have noted about 50% of GAs thanking me for being Silver and about 90% of phone agents thanking me. It's not much, but does make you feel appreciated.